Terms of use


This website is owned and operated by Tourisme Laval for your personal, non-commercial, and information use only. Your use of the present website is subject to the terms and conditions set forth below and all applicable laws. By accessing and using the present website, you agree to the terms and conditions of use set forth in the present notice and agree to comply with them without limitation or reservation. If you do not agree to all of these terms and conditions, please do not use the present website. Tourisme Laval may change these terms and conditions at any time.

Privacy and Confidentiality of All Personal Information

All personal information the user provides to Tourisme Laval by any means, including via this website, is confidential and protected in accordance with the rules set by law.

Disclaimer of Warranties

Tourisme Laval makes no representations or warranties, express or implied, as to the content, functionality, condition or currency of its website, its suitability for use, its use without interruption or error, its non-infringement of intellectual property rights or third-party rights, or the absence of latent defects, computer viruses or other harmful components. All materials, information and documents on the Tourisme Laval website are provided to you "as is" and on an "as available" basis, without warranty of any kind.

Limitation of liability

The content of the present website is provided free of charge. While Tourisme Laval takes care to ensure that the content is current and that the information contained herein is believed to be necessary and complete at the time of inclusion, errors or inaccuracies may occur. This website contains hyperlinks to websites not maintained or controlled by Tourisme Laval. These hyperlinks are provided solely for your convenience, and by clicking on these links, you are leaving the Tourisme Laval website.

Tourisme Laval is not responsible for the content or privacy practices of any linked site. The presence of a hyperlink does not imply that the linked site or the information contained therein has been recommended, investigated or verified by Tourisme Laval. Tourisme Laval has no control over the operation of that site. It is your sole responsibility to ensure that any site you choose to visit by clicking on a hyperlink is free of viruses or other destructive elements.

Tourisme Laval does not accept any responsibility for any errors or inaccuracies on its website or any other linked site. Under no circumstance may Tourisme Laval, its agents or employees be held liable toward any party for any loss, cost, damage or injury of any kind, whether direct, indirect, exemplary, special, incidental or otherwise, including but not limited to loss of profits, business interruption or loss of programs or data arising from the use of the present website, a failure of performance, error or omission, even if Tourisme Laval is advised of the possibility of such loss, expense, damage or injury or if it is reasonably foreseeable.


As for the content of the present website that has been translated into a language other than French, Tourisme Laval assumes no responsibility for any differences between the translation and the original French content. In the event of such differences, the original French content takes precedence.

Intellectual property

The present website and its contents are the exclusive property of Tourisme Laval, and all information contained therein is protected by copyright. As long as you acknowledge the source, you are permitted to use it free of charge, except for commercial purposes.

Anyone considering or wishing to use, in any way, for commercial purposes, any document, data or other content of this website must obtain prior approval from Tourisme Laval.

The present website may contain other proprietary notices and copyright information, the terms of which must be observed. Nothing on the present website should be construed as granting any license to use any trademark or logo displayed on the present website. To do so, you must first request permission from the owner of the rights.

No newspaper, magazine, periodical, program, pamphlet or other publication, radio broadcast or any other advertising medium, personal or business card, letterhead, sign, or billboard shall, without the permission of the officers of Tourisme Laval, bear, take or use the name of Tourisme Laval, the name or title of any of its services, or any name or title likely to be confused with or to lead to the belief that it or any of its services may be benefited by Tourisme Laval .

You warrant that any information or material, including but not limited to ideas, concepts, know-how or techniques, which may be contained in any information you send to Tourisme Laval through the present website does not infringe the rights of any third party and that Tourisme Laval may make unrestricted use of any such information or material, including, without limitation, by reproduction, retransmission or publication.


E-mail may not be a secure means of communication to ensure the confidentiality of information sent to Tourisme Laval. If you choose to voluntarily send personal information to Tourisme Laval by e-mail, only the information required to respond to your message and enable us to act on it is used. Electronic messages are treated with the same confidentiality measures as postal mail. The information obtained by Tourisme Laval is not used in any way to create user profiles.

The Tourisme Laval website uses cookies to facilitate your navigation on the website. A cookie is a small file stored on the computer of a person visiting a website. Cookies are primarily used to record information about the user and their navigation on the website. You can change your browser settings to refuse cookies. However, doing so may prevent you from using certain features of the Tourisme Laval website. Under no circumstances is this information used to identify individuals or their browsing habits outside the Tourisme Laval website.


When you access the Tourisme Laval website, information is automatically exchanged between your computer and the Tourisme Laval website server. This information is as follows:

  • Internet domain name and IP address, including service provider
  • Type of browser and operating system used
  • Visited pages

The data transmitted automatically between computers does not allow to identify you personally. It is collected only because of the technological requirements inherent in Internet browsing and is used for statistical purposes. This exchange of information also allows us to present the content of the site in a way that is better suited to your computer equipment.


Tourisme Laval uses Google Analytics to analyze the browsing behaviour of visitors to its site and produce statistical reports. It is a tool for analyzing website traffic and usage. Google Analytics collects the following information:

  • Number of site visitors
  • The type of browser and operating system they use (Windows, Mac OS, Linux)
  • Date, time and duration of visits
  • Viewed pages
  • The address of the referring sites if visitors come to the Tourisme Laval site from another site.


Tourisme Laval ensures the protection of the personal information it holds in accordance with the provisions of the Act respecting Access to documents held by public bodies and the protection of personal information; this information is kept in compliance with the provisions of the Act in force.

The Tourisme Laval website contains personal information which is public by law. This information may not be used for purposes other than those required by law.

Please note that e-mail addresses are only published to obtain further information on services offered to visitors and must not be used to receive unsolicited commercial e-mail messages.

Breach of terms and conditions

Please be advised that any breach on your part of the terms and conditions of the agreement between Tourisme Laval and you regarding the use of the present website may result in legal action. The present agreement and the use of the present website are governed by the laws applicable in the province of Quebec.